Help & FAQ
Everything you need to know about challenges, scoring and your runs. Still stuck? Email us.
What is FrontRunner?
FrontRunner turns your runs into monthly challenges, leaderboards and personal stats. Log or import a run and you're automatically on the board with everyone else.
How do I add my runs?
Log a run by hand from the Log run button, or import your history from Garmin, Strava or any tracker by exporting a GPX, TCX or CSV file and dropping it on the Upload page. FIT files are queued for processing.
What are Strides?
Strides are your distance, weighted by your pace versus your usual baseline - run faster and each km is worth more (up to 1.5×), slower and it's worth less (down to 0.7×). It rewards effort, not just mileage, so everyone competes fairly.
What kinds of challenge are there?
Monthly challenges can score on total distance, number of runs, elevation climbed, a shared team target, a handicap race, a streak or a time trial. They can be global, run inside a private group, or be a personal goal you set for yourself.
What are duels?
A duel is a 1v1 head-to-head over a set window. Challenge anyone in a group you share, and whoever scores highest takes it.
What are leagues and packs?
Each week you're placed in a pack of similarly-matched runners and ranked on Strides. Win to climb a tier. Private leagues let you run the same weekly Strides ladder with just your friends.
What does Pro unlock?
Pro adds deeper analysis - an AI coach that reads your recent training, heart-rate insights, achievement badges and advanced trends. See the pricing page for the full list.
What happens to my data if I delete my account?
Your sign-in and profile are removed. Your past runs stay on the leaderboards they were already part of as an anonymous "Former runner", so other people's results aren't changed. Any group you own is handed to its longest-standing member.
How do notifications work?
Turn on notifications and you'll get a push when someone gives you kudos, comments on your run, or challenges you to a duel. You can also install FrontRunner to your home screen as an app.